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Contact

Fjällräven customer service is available to answer questions by email, phone or in person.

Via Email (preferred method for website order information):

weborders@fjallraven.us

By Phone:

Reach our customer service department by telephone at (855) 996-3746

Wholesale Inquiries:

sales@fjallraven.us

Returns/Exchanges:

We accept returns and exchanges for brand new, unworn items with tags attached within 30 days from purchase date.

DOWNLOAD RETURN FORM

Warranty:

Warranty covers manufacturers defects. Please contact weborders@fjallraven.us with warranty concerns. Please attach your original proof of purchase, along with images of the issue and a brief description for us to review.

CLICK TO VIEW FULL WARRANTY POLICY

Expedited Shipping Policy:

Expedited shipping for orders placed AFTER 12pm MST will not ship until the NEXT BUSINESS DAY. Please be aware that this will alter your delivery date by 1 business day. Thank you!

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