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US HQ OPPORTUNITIES

None at this time! For general inquiries please contact: Diana.may@fenixoutdoor.us

NATIONAL RETAIL STORE OPPORTUNITIES

Retail Store Manager (Full Time)

Locations: Ann Arbor, MI; Minneapolis/St. Paul; Freeport, ME

Description
Fjallraven is seeking experienced and dedicated retail store managers to lead our North American flagship store locations. 

Responsibilities

    •    Analyze sales figures, forecast future sales and report business to head office
    •    Hire, train and develop a successful retail staff
    •    Handle staff scheduling and other staff oriented administrative duties
    •    Manage and motivate staff to increase sales and ensure efficiency
    •    Ensure standards for quality customer service are met
    •    Respond to customer complaints and comments
    •    Ensure merchandising and maintenance standards are upheld
    •    Secure merchandise by implementing loss prevention measures
    •    Educate staff and customers about the brand and each season’s collection
    •    Lead retail team in prepping for seasonal sales breaks and collection changes
    •    Work with inventory manager and head office in managing stock levels and making key decisions about stock control
    •    Work closely with retail operations manager and sales representative in seasonal buy
    •    Work with retail operations manager and marketing in organising special events, promotions and in-store displays
    •    Monitor market trends and industry, and initiates change to improve business

Qualifications
    •    Minimum 3 years management experience
    •    Strong leadership skills, with an ability to work as part of a team
    •    Excellent communications skills (written and verbal)
    •    Must be highly organized, with an ability to multitask and problem solve
    •    Strong general computer knowledge (Microsoft Office Suite)
    •    Knowledge and passion of the fashion/menswear industry considered an asset

Send resume and cover letter to jobs@fjallraven.us

 

Fjallraven Assistant Store Manager

Locations: Boulder, CO; Madison, WI; Freeport, ME; Ann Arbor, MI; Seattle, WA

Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position Fjallraven as one of the most sought after outdoor sporting goods companies in the industry.


Responsibilities:

  • Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning and expense control
  • Guarantee consistent high standards of customer experience within the Store in accordance with Fjallraven’s core values and service standards
  • Responsible for assisting with the recruitment, training, development and succession of high performing, results driven Team Members
  • Responsible for understanding and maintaining own level of Product Knowledge as well as directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers
  • Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while maintaining the highest levels of service to customers
  • Responsible for ensuring that all training programs, both Domestic and International, are fully functional and result driven within the Store
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business
  • Manage and monitor Loss Prevention
  • Directly responsible for Loss Prevention compliance within store
  • Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage bi-annual Physical Inventory
  • Directly responsible for execution and processing of merchandise both incoming and outgoing (Transfers)
  • Manage and communicate merchandise opportunities to Store Manager
  • Communicate, manage and execute all Marketing opportunities and events within budget and according to all company standards
  • Develop and maintain strong communication with Brand Advocate
  • Participate in new store openings and/or store closings; travel may be required
  • Attends all offsite training and position related meetings as required by supervisor; travel may be required
  • Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds Fjallraven standards
  • Maintain physical condition of Store according to Facility Department guidelines and communicate maintenance needs in a timely manner.
  • Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members.
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Qualifications:

  • One to two years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record.
  • Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent as well teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
Send resume and cover letter to jobs@fjallraven.us

 

Retail Key Holder/Supervisor

Locations: All Locations

NYC, Seattle, Chicago, Ann Arbor, Mall of America, Vancouver, Boston, Boulder, Burlington, Madison, Banff, Minneapolis, St. Paul, Portland 

Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position Fjallraven as a leader in the Sustainable Outdoor Sporting Goods Market.

Responsibilities:

  • Directly responsible for ensuring the Store achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning and expense control
  • Guarantee consistent high standards of customer experience within the Store in accordance with Fjallraven’s core values and service standards
  • Responsible for understanding and maintaining own level of Product Knowledge as well as directly responsible for Store Associate’s level of Product Knowledge and the ability to communicate it to customers in keeping with service standards
  • Directly responsible for ensuring that all training programs, both Domestic and International, are fully implemented, functional and result driven within the Store
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business
  • Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory
  • Directly responsible for execution and processing of merchandise both incoming and outgoing (Transfers, Purchase Receiving)
  • Implement, manage and monitor Loss Prevention education, training and awareness programs
  • Directly responsible for Loss Prevention compliance within store
  • Manage and communicate merchandise opportunities to Area or District Manager
  • Participate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
  • Attends Store Manager Meetings as well as all offsite training and position related meetings as required by supervisor; travel may be required
  • Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds Fjallraven standards
  • Maintain physical condition of Store according to Facility Department guidelines and communicate maintenance needs in a timely manner
  • Required to comply with all operational core competencies and key accountabilities
  • Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Associates
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Qualifications:

One to Two years of management experience in a sales driven, customer service oriented, retail environment (preferably apparel/footwear).

  • Documented Sales Track Record – successful business growth and direct contribution to the bottom line
  • Must have the ability to exceed sales goals while staying within payroll budget restrictions
  • Must have strong communications skills (written and verbal) and execute effective presentations to large groups
  • Must be able to reason through complex issues on the fly with limited external support.  

Physical Requirements: The ability to constantly walk and move about is required. This role involves frequent stationary standing, reaching, bending/twisting of head and neck, and maintaining balance while walking and using ladder/step stool equipment, along with occasional kneeling, crouching, climbing, bending/stooping at waist/torso and sitting to assist customers and maintain the store and stock area. The Supervisor is required to occasionally push/pull equipment such as shelving bays, dollies, carts and racks with up to 20 lbs. of force and lift/carry/place boxes and product up to 30 lbs. in weight at heights up to 131” while using a ladder. Use of the following senses is critical to this position: talking/speaking, hearing, near and far acuity, depth perception and field of vision. Cognitive factors critical to the Supervisor function are: reading comprehension, basic math/calculations, writing, complex problem solving and computer work. Environmental factors are operation of foot controls for operating moving stock shelving bays and exposure to working at heights.  This position will be responsible for participating in limited outdoor activities including but not limited to: Evening Hikes and Day Hikes with groups 2-4 hours in duration, grassroots marketing efforts at the Boulder Farmer’s Market interacting with local and visiting guests. 

Send resume and cover letter to jobs@fjallraven.us

 

Fjallraven is hiring PT sales associates!

Location: ALL LOCATIONS

NYC, Seattle, Chicago, Ann Arbor, Mall of America, Vancouver, Boston, Boulder, Burlington, Madison, Banff, Minneapolis, St. Paul, Portland 

Fjallraven means arctic fox in Swedish, honoring the small and adaptable predator that lives in the Swedish mountains under the harshest conditions. From the small town of Ornskoldsvik, Fjallraven has now expanded to every corner of the world. The fundamental ideas remain the same; provide function, durable and timeless equipment to make the outdoors more enjoyable for all. We continue to find smart, innovative solutions to make every adventure an unforgettable one.

We are currently seeking talented individuals with a passion for retail and the outdoors for IMMEDIATE HIRE. This is a PART-TIME position. Knowledge of the outdoors is a plus, but not necessary. We are looking for someone who is willing to learn and grow with the rapidly expanding company.

Minimum qualifications:

  • At least 1 year of retail experience
  • High school graduate
  • Ability to lift up to 50 pounds
  • Must be able to stand for long periods of time

Skills, Abilities and other requirements:

  • Ability to recognize and execute selling opportunities
  • Good communication and organizational skills
  • Must have high energy and be able to engage in customer service
  • Good punctuality
  • Ability to multi-task
  • Ability to manage time and prioritize
  • Ability to operate a POS system
  • Must be able to work a flexible schedule including nights and weekends
Send resume and cover letter to jobs@fjallraven.us

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